City of Rosemead - IT Customer Satisfaction SurveyOverall feedbackOverall, how satisfied or dissatisfied are you with the IT services provided?* Overall, how satisfied or dissatisfied are you with the IT services provided?*Very satisfiedSomewhat satisfiedNeither satisfied nor dissatisfiedSomewhat dissatisfiedVery dissatisfiedAre IT issues resolved promptly and effectively?* Are IT issues resolved promptly and effectively?*AlwaysOftenSometimesRarelyNeverHow clear and helpful is the communication from the IT team when addressing issues?* How clear and helpful is the communication from the IT team when addressing issues?*ExcellentAbove averageAverageBelow averagePoorDoes the IT team provide sufficient support for your technical needs?* Does the IT team provide sufficient support for your technical needs?*YesNoSuggestions and recommendationsWhat improvements would you like to see in the IT services provided? What improvements would you like to see in the IT services provided?Is there anything else you’d like to share about your experience with the IT team? Is there anything else you’d like to share about your experience with the IT team?
